Alan Rocca Fine Jewelry Oak Brook IL

Alan Rocca Fine Jewelry in Oak Brook, IL offers a unique combination of craftsmanship and personalized service, particularly excelling in the creation of custom engagement rings. Located at 3824 York Rd, the store prides itself on integrating three generations of artisan expertise with modern technology, ensuring the creation of exquisite, handcrafted pieces tailored to individual desires. The friendly and knowledgeable staff includes experienced jewelers who guide clients through every step, from selecting the perfect stone to designing a truly one-of-a-kind ring that reflects their vision.

Operating in DuPage County, Alan Rocca Fine Jewelry's services extend beyond engagement rings to include jewelry repair, cleaning, and restoration. With a commitment to quality, the store has garnered a solid reputation among customers.

Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 10%
- Negative: 10%

Positive feedback highlights exceptional customer service and the quality of custom designs, while a few negative reviews have raised concerns over service delays and product quality.

Best Review: A customer praised the remarkable service and beautiful craftsmanship received during the design process, emphasizing the staff's attentiveness and the stunning results of their custom engagement ring.

Worst Review: A customer expressed disappointment over their experience, noting dissatisfaction with the workmanship and perceived unprofessional conduct from management when issues arose with a custom piece.

Operating Hours:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Monday and Sunday: Closed

Staff members mentioned include Alicia, Alan, and Beth.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.