Alan Rocca Fine Jewelry, Custom Engagement Rings in Oak Brook , IL

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85% Score | Alan Rocca Fine Jewelry Oak Brook IL

Alan Rocca Fine Jewelry in Oak Brook, IL offers a unique combination of craftsmanship and personalized service, particularly excelling in the creation of custom engagement rings. Located at 3824 York Rd, the store prides itself on integrating three generations of artisan expertise with modern technology, ensuring the creation of exquisite, handcrafted pieces tailored to individual desires. The friendly and knowledgeable staff includes experienced jewelers who guide clients through every step, from selecting the perfect stone to designing a truly one-of-a-kind ring that reflects their vision.

Operating in DuPage County, Alan Rocca Fine Jewelry's services extend beyond engagement rings to include jewelry repair, cleaning, and restoration. With a commitment to quality, the store has garnered a solid reputation among customers.

Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 10%
- Negative: 10%

Positive feedback highlights exceptional customer service and the quality of custom designs, while a few negative reviews have raised concerns over service delays and product quality.

Best Review: A customer praised the remarkable service and beautiful craftsmanship received during the design process, emphasizing the staff's attentiveness and the stunning results of their custom engagement ring.

Worst Review: A customer expressed disappointment over their experience, noting dissatisfaction with the workmanship and perceived unprofessional conduct from management when issues arose with a custom piece.

Operating Hours:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Monday and Sunday: Closed

Staff members mentioned include Alicia, Alan, and Beth.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 85%
Total Customer Feedback Reviewed: 63

Store Phone Number: 6303235800

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85%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Alan Rocca Fine Jewelry

Alan Rocca Fine Jewelry suggests Graue Mill and Museum for a perfect proposal location. You can be sure that in Oak Brook, IL, this is the finest and most romantic place for you to present your love with a diamond ring.

At Alan Rocca Fine Jewelry, we find our most popular time of year for diamond engagement ring purchases is from April all the way through until September. Our store in Oak Brook, IL, though always busy during those spring and summer months, is fully stocked with unique diamonds that our expert jewelers are happy to help you sort through.

Good things may come to those who wait-- but you don't have to with Alan Rocca Fine Jewelry! Our expert diamond jewelers in Oak Brook, IL, will only take 1-2 weeks to masterfully craft the ring of her dreams, so you can pop the question a week or two after you send us your optimal design.

When planning out the perfect diamond engagement ring, consider the fact that bigger isn't always better. Our best-seller here at Alan Rocca Fine Jewelry is a 3 stone setting. That means that there is one diamond that takes center stage, with two other diamonds supporting on either side. A round-cut diamond looks absolutely gorgeous in this setting, and the clarity and unique shine of the diamond you choose will really pop.

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Start Creating Your Ring

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