Browning & Sons Fine Jewelry, located at 46 S. Washington St., Hinsdale, IL 60521, is a family-owned jeweler offering a personalized touch to engagement ring creation and an array of fine jewelry services. Customers are greeted by friendly and knowledgeable staff, including the owner Rachel Browning, who is praised for her exceptional service. The store provides services such as custom engagement ring design, jewelry repairs, and cleaning.
The overall sentiment from online customer reviews suggests a mixed experience, drawn from a total of **53 reviews**. Positive reviews highlight the store's quality of jewelry and attentive service, while negative reviews point to concerns over customer service issues and problems with specific repairs.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%
Highlight Reviews:
Best Review: A customer praised Browning & Sons for their exceptional service and unique designs for custom engagement rings, noting that the staff were attentive, making the experience enjoyable.
Worst Review: A customer expressed dissatisfaction with the handling of a watch repair, detailing repeated issues with the service that were not adequately addressed, leading to a frustrating experience.
**Operating Hours:**
| Day | Hours |
|-----------|----------------------|
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
| Monday | Closed |
Staff: Rachel Browning
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*