Cd Peacock Oak Brook IL

CD Peacock, located at 172 Oakbrook Center, Oak Brook, IL 60523, is a distinguished jeweler renowned for its exceptional engagement ring creation and customer service. Known for a beautiful and extensive selection of fine jewelry, CD Peacock offers bespoke design options, allowing clients to create rings that perfectly reflect their style and preference. With a dedicated staff that includes knowledgeable sales professionals like Tim and Pat, customers receive personalized attention and expertise throughout the engagement ring creation process.

While many customers have praised the high-quality service and the extensive range of luxury timepieces and jewelry, some have reported less satisfactory experiences regarding customer engagement and order fulfillment. The store operates in DuPage County and is recognized for its commitment to customer satisfaction.

Operating Hours:
- Monday to Saturday: 11 AM - 7 PM
- Sunday: 12 PM - 5 PM

Total number of reviews covered: 1367.

Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews indicates a complex atmosphere, with positive feedback highlighting exceptional service and product selection, while some negative comments point to instances of lackluster customer engagement. Positive sentiment accounts for approximately 75%, neutral sentiment around 15%, and negative sentiment about 10%.

Best Review:
David commended CD Peacock for their attentive service and the excellent assistance he received from Pat during his engagement ring purchase. He highlighted the team's efforts in ensuring he found the perfect piece.

Worst Review:
In contrast, Eleri expressed disappointment with the service she received, noting a lack of attention from staff and a frustrating interaction with an associate during her consultation for wedding bands, which left her feeling undervalued as a customer.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members mentioned: Tim, Pat