Tiffany & Co, located at 299 Oakbrook Center, Oak Brook, IL 60523, is renowned for its exceptional engagement ring creation services and high-quality jewelry offerings. The store is noted for its sophisticated atmosphere and wide selection of beautiful pieces, including custom engagement rings that can be specifically tailored to suit individual preferences. The staff at this location, including several helpful associates like Rebecca and Zack, is often commended for their attentive and knowledgeable service, ensuring customers feel valued and supported through the selection process.
However, some reviews indicate inconsistency in experiences, with a few customers expressing dissatisfaction with service at busier times, particularly during peak holiday seasons. Overall, Tiffany & Co remains a prestigious choice for couples looking to create a memorable engagement ring.
Operating hours are as follows:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%
Best Review:
A customer appreciated the exceptional service at Tiffany & Co, highlighting the attentiveness and helpfulness of staff during the engagement ring selection process, particularly praising Zack for his efforts to locate a specific bracelet.
Worst Review:
Another customer expressed disappointment regarding the inconsistent service, noting a lack of attention from staff during a recent visit, which affected their overall experience when attempting to exchange an item.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff Members Mentioned: Rebecca, Zack
Positivity Score: 75%
Total Customer Feedback Reviewed: 388