Alex Jewelers, located at 7615 Firestone Blvd, Downey, CA 90241, is a notable destination for those seeking high-quality engagement rings and custom jewelry services. With a history dating back to 1980, this jeweler has garnered a mix of feedback from customers, reflecting a range of experiences.

The store is known for its engagement ring creation services, offering various options tailored to individual preferences. Reviews highlight the craftsmanship and quality of the jewelry, with some customers praising the owner, Mr. Alex, for his dedication to providing high-end quality work at reasonable prices. The establishment has welcomed numerous repeat customers, indicating a commitment to customer satisfaction in terms of both product and service.

However, there have also been reports of dissatisfaction. Some customers have expressed frustration over service delays and issues with jewelry repairs, such as improper handling of items leading to damage. This has created a mixed environment where the quality of work is acknowledged while the customer service aspect has sparked criticism.

The overall sentiment from online customer reviews can be summarized as follows:
- Positive: 60%
- Neutral: 20%
- Negative: 20%

Best Review: A customer noted that Alex Jewelers provides excellent quality work and fair pricing, making it a reliable choice for jewelry needs, especially engagement ring services.

Worst Review: One reviewer expressed significant disappointment with the lack of care taken with their ring, which was damaged during a resizing process, leading to a frustrating experience with customer service.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Operating Hours:
| Day | Hours |
|-----------|------------------------|
| Monday | 10:00 am - 5:00 pm |
| Tuesday | 10:00 am - 5:00 pm |
| Wednesday | 10:00 am - 5:00 pm |
| Thursday | 10:00 am - 5:00 pm |
| Friday | 10:00 am - 5:00 pm |
| Saturday | Closed |
| Sunday | Closed |

Staff Members:
- Mr. Alex (Owner)