HomeStore LocatorCADowneyZales Jewelers - Stonewood Center
87.5% Score | Zales Jewelers - Stonewood Center, Downey, CA

Zales Jewelers, located at 305 Stonewood St., Suite B049, Downey, CA 90241-3908, is a premier destination for those seeking to create custom engagement rings and fine jewelry. The store operates in Los Angeles County and provides a variety of jewelry services, including custom jewelry design, repair, cleaning, and inspection. Customers can visit the store for in-store ordering, trade-in options, and upgrades on diamond jewelry purchased from Zales.

Operating hours are as follows:
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
Phone: (562) 862-3401

Overall Sentiment from Online Customer Reviews:
The sentiment surrounding Zales Jewelers is largely positive, with approximately 80% of reviews reflecting a favorable experience with their services, while 15% of customers offered neutral feedback, and about 5% described negative encounters.

Best Review: Mark expressed gratitude for the excellent service provided, particularly commending Ingrid for her great customer service and competitive pricing.

Worst Review: A reviewer named Ryan reported frustration with pricing discrepancies, stating that the manager attempted to charge him significantly more than the online price for the same items.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff members mentioned include Ingrid and Carmen Campbell.

Positivity Score: 87.5%
Total Customer Feedback Reviewed: 505

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Read our full review of all Zales Jewelers locations here
Zales Jewelers - Stonewood Center
Zales Jewelers - Stonewood Center
87.5%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Zales Jewelers - Stonewood Center
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