Zain's Jewelry & Repair, located at 10337 South Lakewood Blvd, Downey, CA 90241, is a family-owned business known for providing exceptional jewelry services, including custom engagement ring creation. Fuad Alshamiyeh, the owner, has over 35 years of experience in the industry, ensuring that customers receive personalized attention and expert guidance throughout their jewelry selection process. The store is dedicated to high-quality craftsmanship, specializing in custom-made wedding bands and using only certified diamonds.

The establishment has garnered a total of 89 reviews, with a majority highlighting excellent customer service and the owner’s knowledgeable approach to engagement ring creation. Many customers appreciate the ability to see their jewelry being worked on right in front of them, which enhances trust and transparency. Reviews indicate that clients value the informative nature of the consultations and the reasonable pricing compared to larger retailers. However, some negative reviews point to occasional issues with customer service, where a few felt the interaction was rushed or not accommodating.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%

**Opening Hours:**
- Monday to Friday: 10 AM – 5 PM
- Saturday: 10 AM – 4 PM
- Closed on Sunday

**Staff:**
- Fuad Alshamiyeh (Owner)

Best Review:
One customer praised Fuad for his professionalism and meticulous work during the resizing of an engagement ring, noting the use of high-quality materials and reasonable pricing, leading to complete satisfaction with the end result.

Worst Review:
Another customer shared their disappointment after an interaction with the owner, describing the experience as rushed and feeling unaccommodated by the requests they made regarding the service.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.