American Coin and Jewelry Gallery, located at 736 Watervliet Ave, Dayton, OH 45420, operates in Montgomery County and specializes in the buying and selling of jewelry, coins, watches, gold, silver, and diamonds. The gallery offers services related to engagement ring creation, providing free estimates, and focusing on customer satisfaction.
With a solid reputation, the store has garnered a total of 132 reviews across various platforms, reflecting a generally positive sentiment. Positive feedback often highlights the knowledgeable and friendly staff, with specific praise directed towards the owner, Michael. Customers appreciate the fair prices offered, especially when selling gold and silver, and the exceptional service received when designing custom engagement rings.
Conversely, some negative reviews have pointed to instances of perceived rudeness or misunderstandings regarding pricing. A few customers expressed dissatisfaction with the assessments of their pieces, indicating a need for improved customer communication in certain cases.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Best Review:
Lacey praised the wonderful staff and the best prices in town for used jewelry, emphasizing a high level of satisfaction with her experiences.
Worst Review:
Berley expressed disappointment in how his vintage watch was assessed, feeling that he did not receive an accurate valuation.
| Operating Hours |
|---------------------------|
| Monday to Friday: 10:00 AM - 6:00 PM |
| Saturday: 10:00 AM - 5:00 PM |
| Sunday: Closed |
Staff members mentioned include Michael, the owner.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 132