Williams Jewelers, located at 3030 Harshman Rd, Dayton, OH, operates in Montgomery County and is well known for its engagement ring creation and jewelry repair services. With a solid reputation established since 1983, the store is now managed by Robbie Williams, who continues the family legacy. Known for providing a unique selection of new and estate jewelry, Williams Jewelers caters to clients looking for both custom pieces and repairs.

Based on a review analysis of 24 customer opinions, overall sentiment from online customer reviews is as follows:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

The positive reviews often highlight the knowledgeable and friendly staff, as well as the quality of the custom engagement rings crafted by the team. Customers appreciate the personalized service and the expertise of Robbie Williams, who has over 30 years in the jewelry industry. However, some negative feedback points to concerns about certain repairs and the pricing of gold offers, indicating that while service is generally praised, there can be discrepancies in perceived value.

**Operating Hours:**
- Tuesday: 10 am – 5 pm
- Wednesday: 10 am – 5 pm
- Thursday: 10 am – 3 pm
- Friday: 10 am – 5 pm
- Saturday: Closed
- Sunday: Closed
- Monday: Closed

**Staff Members:**
- Robbie Williams

Best Review:
Henry praised the store for its fantastic service and selection, mentioning the professionalism displayed by the staff during the process of creating a custom ring for his anniversary.

Worst Review:
Terry expressed dissatisfaction with a jewelry repair, as the work done did not meet his expectations, leaving him with damage to the piece that he felt should have been avoided.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.