Located in Dayton, OH, Helzberg Diamonds, situated at 2290 Miamisburg Centerville Rd, offers an impressive array of services centered around engagement ring creation. The store phone number is (937) 291-0186. With a dedicated and knowledgeable team, Helzberg Diamonds specializes in helping customers select the perfect diamond, engagement ring, or wedding band. Their diamond experts are committed to providing tailored recommendations, ensuring an exceptional shopping experience.
The store operates under the following hours:
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
Helzberg Diamonds allows customers to customize their engagement rings, providing a comprehensive selection of natural and lab-grown diamonds. Additionally, the store hosts a unique in-store experience for customers exploring their options.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 65%
Neutral sentiment: 20%
Negative sentiment: 15%
Customer feedback showcases a largely positive reaction to the staff’s service, with many praising the friendly and professional assistance provided. However, some customers express dissatisfaction with the experiences regarding the warranty service and custom creations.
Best Review: A customer highlighted the extensive selection and wonderful service at Helzberg Diamonds, commending the staff for their dedication to accommodating customers' needs.
Worst Review: Another customer spoke unfavorably about their custom ring experience, claiming the final product was not what they designed, along with ongoing issues with resizing and hidden costs.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 174
Store Phone Number: 9372910183