Hall's Jewelers, located at 110 N Main St, Ste 125, Dayton, OH 45402, is a full-service jewelry store specializing in engagement ring creation and custom jewelry design. With a reputation for exceptional customer service and a welcoming atmosphere, this jeweler offers a unique selection of fine gold, sterling silver, and stainless steel jewelry, alongside watch repair services. The owner, Larry Hall, is consistently praised for his fairness, kindness, and expertise in guiding customers through their jewelry needs.
In analyzing 29 customer reviews, a strong sentiment emerges highlighting both positive and negative experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Customers frequently commend the friendly and knowledgeable staff, noting the personalized service offered during the engagement ring selection process. Many reviews emphasize the quality of the jewelry and the fair pricing. However, there are some concerns about specific instances related to product authenticity, particularly involving lab-made gems, which generated some dissatisfaction among a few customers.
Best Review:
Kathy remarked on the exceptional care and attention given by Larry while searching for an anniversary ring. She conveyed satisfaction not only with the resizing of her rings but also with the educational experience regarding diamond quality.
Worst Review:
Robert expressed disappointment regarding a ruby ring that was sold to him under the expectation it was natural, later finding it to be lab-made. He described a lengthy disagreement before ultimately receiving a refund.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday: Closed
- Tuesday: 11:00 AM - 5:00 PM
- Wednesday: Closed
- Thursday: Closed
- Friday: 11:00 AM - 5:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
**Staff Members Mentioned:**
- Larry Hall
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 29
Store Phone Number: 9378485881