Anderson's Jewelers is a highly regarded family-owned jewelry store located at 21 Grove Street, Wellesley, MA 02482, operating within Norfolk County. Known for its exceptional engagement ring services, Anderson's specializes in custom design and fabrication, offering a wide selection of high-quality new and estate jewelry. The knowledgeable staff, including experienced gemologists, is committed to providing personalized service and a welcoming atmosphere, ensuring that every customer feels valued.
The store has garnered a solid reputation, supported by a collection of 70 reviews. Many customers emphasize the friendly, helpful nature of the staff and the broad range of beautiful jewelry available. Positive sentiments highlight the staff's expertise and the exceptional service provided. However, some reviews note instances of miscommunication regarding ring resizing, leading to customer dissatisfaction in certain cases.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Opening Hours:
| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
Staff members include Neil, Vickie, and Kurt Anderson.
Best Review:
A customer praised Anderson's Jewelers for their delightful service and support during the engagement ring selection process, highlighting the staff's friendliness and the vast array of estate jewelry on offer.
Worst Review:
Another customer expressed frustration regarding the repeated incorrect resizing of their engagement ring, citing poor communication and a lack of attentive service during the resizing process.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 70
Store Phone Number: 7812352029