Joel Bagnal Goldsmiths & Jewelers, located at 101 Central Street, Wellesley, MA, operates in Norfolk County and has built a reputation for crafting custom engagement rings and other hand-crafted jewelry. Customers appreciate the store's focus on unique designs and high-quality craftsmanship. The owner, Joel Bagnal, and his knowledgeable staff have decades of experience, ensuring customers receive personalized service tailored to their specific needs. The store is particularly noted for its ability to incorporate raw materials into custom designs, catering to clients looking for individualized engagement rings.
However, some reviews point out issues with customer service, with a few customers expressing feelings of being rushed during their visits. Despite this, the overall reputation remains strong, highlighting the quality of the artistry.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Highlight Reviews:
Best Review: Michelle commended the store for its unique pieces and welcoming atmosphere, emphasizing the attentive service she received during her visit.
Worst Review: One customer, while appreciating the craftsmanship, felt that their experience was marred by the perceived pressure from staff while browsing inventory.
Operating Hours:
Monday - Saturday: 10:00 AM - 5:00 PM
Staff:
Joel Bagnal
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 13