O'Neil Jewelers, located at 61 Central Street, Wellesley, MA 02482, is a respected establishment in the jewelry industry, known for its exceptional engagement ring creation services. The store has been a staple in Wellesley for over 70 years, founded in 1954. With a focus on quality craftsmanship, O'Neil Jewelers offers a wide range of jewelry and repair services, making it a go-to destination for couples looking for the perfect engagement ring.
The owner, Steve Varriale, and his team are praised for their knowledgeable and friendly service. Customers often commend the jeweler's ability to provide personalized consultations, which helps in creating unique and memorable engagement rings tailored to individual tastes. The atmosphere in the store is often described as welcoming, allowing customers to feel at ease while making significant purchases.
Reviews indicate strong customer satisfaction, particularly highlighting the jeweler's quick turnaround times and reasonable prices for repairs and custom pieces. However, a few negative comments were noted regarding occasional delays in service during peak times, which can happen in high-demand situations.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Best Review: A customer named Scott appreciated the personalized service he received while designing an engagement ring, mentioning the attentive staff and the variety of options available.
Worst Review: Tim pointed out a delay in service during a particularly busy period, expressing his frustration but acknowledging the quality of the final product.
Opening Hours:
- Sunday: 9:00 AM - 5:00 PM
- Monday: 9:00 AM - 5:30 PM
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 6:00 PM
- Friday: 9:00 AM - 6:00 PM
- Saturday: 9:00 AM - 5:00 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.