Angela's Jewelry Repair, located at 1277 Broadway, Saugus, MA 01906, is a reputable jeweler known for its engagement ring creation and various jewelry repair services. The store operates within Square One Mall, providing a convenient location for those seeking high-quality jewelry services. Customers have highlighted the jeweler's skills in producing custom engagement rings, showcasing a range of design options. The team is noted for their professionalism and quick turnaround times, making it a desirable choice for those in need of prompt service.
However, experiences vary among customers. While some have praised the shop for its friendly and efficient service, others have raised concerns regarding pricing and perceived value, indicating that costs may be higher than expected. The overall sentiment from online customer reviews reflects these mixed experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
Given a total of 55 reviews reviewed, the feedback suggests that many customers appreciate the quality of the work, especially regarding engagement rings, while some have expressed disappointment regarding pricing and service quality.
Best Review: Isabella stated that the customer service was amazing, highlighting quick service and great prices for her jewelry repair experience.
Worst Review: Matthew remarked on feeling overcharged for watch repairs, comparing the prices unfavorably with other nearby options.
**Hours of Operation:**
- Monday: 10 AM - 9 PM
- Tuesday: 10 AM - 9 PM
- Wednesday: 10 AM - 9 PM
- Thursday: 10 AM - 9 PM
- Friday: 10 AM - 9 PM
- Saturday: 10 AM - 9 PM
- Sunday: 11 AM - 6 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 55
Store Phone Number: 7812332059