GCA Jewelers, located at 451 Lincoln Ave, Saugus, MA 01906, is a distinguished jeweler specializing in engagement ring creation and comprehensive jewelry services. Founded by Greg Chiulli, who has over four decades of experience in the jewelry industry, GCA Jewelers has been providing quality services since 2001. The shop offers a wide selection of diamonds and gemstones, custom jewelry creation, and expert repair services. With a commitment to personalized customer service, clients are encouraged to schedule appointments to ensure a tailored experience.
Operating hours are as follows:
- Monday: Closed
- Tuesday: 9:30 AM - 5:00 PM
- Wednesday: 9:30 AM - 5:00 PM
- Thursday: 9:30 AM - 7:00 PM
- Friday: 9:30 AM - 5:00 PM
- Saturday: 9:30 AM - 4:00 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
After reviewing 7 customer reviews, the overall sentiment is largely positive, reflected in an estimated positive rating of 85%, neutral at 10%, and negative at 5%. Customers frequently express satisfaction with the personalized service and expertise, particularly highlighting the owner’s knowledgeable guidance in selecting engagement rings.
Best Review:
A customer praised the exceptional personal service at GCA Jewelers, noting how Greg went above and beyond to help find the perfect engagement ring, making the experience memorable and enjoyable.
Worst Review:
One reviewer mentioned that while they appreciated the selection, they encountered delays in service which affected their overall experience.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff:
- Greg Chiulli
Positivity Score: 90%
Total Customer Feedback Reviewed: 7