Aurum Studios, located at 125 E Clayton St, Athens, GA 30601, is a distinguished jewelry store and art gallery known for its exceptional engagement ring creation and outstanding customer service. With a history dating back to 1975, the store has built a reputation for custom jewelry and offers a curated selection featuring both in-house designed pieces and works from local and international artists. The knowledgeable staff, led by owner Lori Davidson, is dedicated to providing personalized service to help customers create, repair, and rejuvenate all types of jewelry.
Operating in Clarke County, Aurum Studios maintains a welcoming atmosphere, making it a favored destination for couples seeking unique engagement rings. The store specializes in customizing rings to match individual tastes, ensuring every piece is one-of-a-kind. Customers appreciate the friendly and attentive staff, who take the time to guide clients through the selection and creation process, making the experience enjoyable and memorable.
The reviews highlight a strong preference for the professional and knowledgeable assistance provided, with many noting that staff members like Dennis and Stephen excel in transforming ideas into stunning jewelry. Positive sentiments dominate the reviews, with many customers expressing satisfaction with their purchases and the quality of the service.
However, negative feedback exists, indicating occasional experiences of dissatisfaction, primarily regarding specific customer interactions.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Highlight Reviews:
Best Review: A customer praised the wonderful experience they had while working with Dennis on an engagement ring and wedding band, highlighting the professionalism and expertise of the staff.
Worst Review: One review noted a negative experience with customer service, where the reviewer felt undervalued and dissatisfied with their interaction.
Opening Hours:
| Day | Hours |
|-----------|---------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
Staff:
- Lori Davidson (Owner)
- Dennis (Jeweler)
- Stephen (Jewelry Designer)
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 137
Store Phone Number: 7065468826