Kay Jewelers, located at 1797 Oconee Connector, SPC 110, Athens, GA 30606, is a prominent destination for engagement ring creation and jewelry services in Clarke County. The store offers an array of services including custom and special orders, jewelry maintenance and repair, appraisals, and financing options, making it a comprehensive choice for couples looking to create their perfect engagement rings.

Operating hours are as follows:

| Day | Hours |
|-----------|----------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |

Staff members at this location, including Jesse and Makayla, have been noted for their approach toward customer engagement, often enhancing the shopping experience with their helpful demeanor.

Overall Sentiment from Online Customer Reviews:
Approximately 54% of the reviews available for Kay Jewelers reflect a positive sentiment, while about 18% convey neutral experiences, and 28% express negative feedback based on 118 total reviews reviewed.

Highlight Reviews:
Best Review: A customer praised the exceptional service provided by Jesse and Makayla at Kay Jewelers, highlighting their friendly and accommodating nature throughout the process of selecting a ring.

Worst Review: Another review shared frustrations regarding a significant delay and lack of communication regarding repairs, stating that the customer had to visit multiple times to resolve issues with their engagement ring.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.