Thornton's Fine Jewelry, located at 2830 Lexington Road, Athens, GA 30605, is a well-established jewelry store with over 40 years of experience serving the Athens community. The store specializes in engagement ring creation, offering a personalized service that ensures every customer finds the perfect piece for their loved one. The owner, Christine Thornton Randall, leads a knowledgeable and friendly staff, dedicated to providing exceptional service and quality craftsmanship.
The shop provides a variety of services, including ring sizing, jewelry repairs performed by a master goldsmith, and in-house engraving, making it a comprehensive choice for all your jewelry needs. Customers appreciate the vast selection of unique and exquisite pieces available, as well as the warm and inviting atmosphere of the store. Some feedback highlights the attentive staff who offer expertise in selecting and designing custom engagement rings.
However, some reviews reflect dissatisfaction with customer service quality during certain interactions, indicating that experiences may vary.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%
Best Review: A customer mentioned that the store has a vast selection of unique items and praised the knowledge and helpfulness of the staff, emphasizing a positive shopping experience.
Worst Review: One customer reported a negative experience, citing poor customer service and dissatisfaction with how a product issue was handled, indicating a lack of support from the staff.
Opening Hours:
Monday–Friday 9:30 AM - 5:30 PM
Saturday 10:30 AM - 4:00 PM
Closed on Sunday
Staff Members Mentioned: Christine Thornton Randall
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 70
Store Phone Number: 706-548-1633