Reeves Jewelry & Athens Pawn, located at 615 Hawthorne Ave, Athens, GA 30606, operates in Clarke County and is known for its exceptional engagement ring creation services. The owner, Greg Reeves, along with staff members including Mary Alex Anglin and Steele, has established a reputation for providing personalized service and high-quality jewelry. Customer satisfaction is clearly a priority, with many praising the craftsmanship involved in custom ring design and the welcoming atmosphere of the store.
Their services include creating custom engagement rings, repairing jewelry, and providing pawn loans on various items such as gold, silver, electronics, and firearms. The store has made a significant impact on the Athens community, being a family-owned establishment for nearly 60 years.
Operating hours are as follows:
- Monday: 9:00 AM - 5:30 PM
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 5:30 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: 9:00 AM - 2:30 PM
- Sunday: Closed
Total number of reviews reviewed: 89.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews is highly positive, with approximately 95% positive feedback, 3% neutral, and 2% negative comments. Many customers express satisfaction with the service and quality of jewelry, while a small number highlighted areas for improvement, particularly related to pricing and service speed at times.
Best Review:
Customers like Anna McFather commend the staff for their exceptional service, noting that they offer competitive, wholesale-like prices and a diverse selection of options for engagement rings.
Worst Review:
Some customers, such as a reviewer named Deidre, raised concerns about delays in store service during busy times, but overall felt satisfied with the final product received.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 89