Mission Hills Gallery Fine Jewelers, located at 2678 Mowry Ave, Fremont, CA, has established a reputation for creating beautiful custom engagement rings and offering a range of jewelry services. In Alameda County, this family-run business is led by Nader Ayad, a knowledgeable gemologist, and his wife Roberta, who are known for their welcoming approach and personalized service.
With a focus on customer satisfaction, the team excels in helping clients design meaningful engagement rings that reflect their unique styles. Many reviews praise the attentive and friendly demeanor of the staff, noting how they take the time to listen to customers' ideas and provide expert guidance throughout the process. Although the majority of patrons leave happy with their purchases, a few have experienced minor communication issues and have felt that certain concerns were not addressed promptly.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
Monday: 12:00 PM – 5:00 PM
Tuesday to Saturday: 10:30 AM – 6:00 PM
Sunday: Closed
Best Review: Karen appreciated Nader's exemplary service and craftsmanship when he swiftly resized her engagement ring, ensuring it fit perfectly and looked stunning afterward.
Worst Review: Marlene was disappointed with her customer service experience, feeling that the staff was unprofessional and dismissive of her concerns during her visit.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.