Chris's Jewelry, located in Fremont, CA, specializes in engagement ring creation and offers a wide selection of high-quality jewelry. The store is family-owned and has been a trusted part of the community for over 30 years. Their knowledgeable staff, including Tim and Abel, are dedicated to providing personalized service for each customer. They excel at custom jewelry design, guiding clients through the process to create unique engagement rings tailored to their preferences and budget.
Customers appreciate the warm and welcoming atmosphere, noting the staff’s expertise and patience in assisting with delicate decisions, such as selecting the perfect ring or resizing. The jeweler also offers repair services, custom designs, and gold buying. While the majority of reviews highlight positive experiences, there have been occasional mentions of difficulties, such as encountering temporary closures or dissatisfaction when appraising gold.
The store operates in Alameda County and has garnered a solid reputation, receiving a good number of reviews reflecting customer satisfaction.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Operating Hours:**
- Tuesday: 10:30 AM – 5:00 PM
- Wednesday: 10:30 AM – 5:00 PM
- Thursday: 10:30 AM – 5:00 PM
- Friday: 10:30 AM – 5:00 PM
- Saturday: 10:30 AM – 5:00 PM
- Sunday: Closed
- Monday: Closed
**Staff Members Mentioned:** Tim, Abel
Best Review:
Albert praised Chris's Jewelry for their trustworthy service, meticulous repairs, and the thorough documentation process when fixing his rings. He highlighted their welcoming nature and commitment to customer satisfaction over the years.
Worst Review:
A customer expressed disappointment with their experience regarding gold selling, feeling undervalued by the offers provided, which did not meet their expectations and left them feeling disrespected.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.