Bay Jewelers, Fremont, CA

Bay Jewelers, located at 194 Francisco Lane #206 in Fremont, CA, has established itself as a trusted destination for custom engagement rings and fine jewelry in Alameda County. Owned and operated by the skilled twin brothers Nobil and Larry Ayad, this store specializes in creating personalized engagement rings, spotlighting their commitment to quality craftsmanship and customer satisfaction.

Happy customers often rave about the welcoming atmosphere and the brothers’ extensive knowledge of jewelry design. They take the time to listen to your ideas and turn them into stunning, one-of-a-kind pieces. Reviews highlight the exceptional service provided during the creation process, with many appreciating the detailed attention given to each aspect of their designs. While the majority of feedback is overwhelmingly positive, a few customers have mentioned minor delays in service or miscommunications regarding expectations.

Customer Sentiment: Approximately 85% of customers express great satisfaction, while 10% feel neutral, and 5% report issues.

Opening Hours:

Monday to Friday: 12:00 PM – 5:00 PM
Saturday: Appointment Only
Sunday: Closed

Best Review: Nicole praised the brothers for their creativity and professionalism, noting how they patiently helped her craft a unique custom piece that exceeded her expectations.

Worst Review: On the other hand, Jose found the staff unwelcoming during his visit, mentioning that he was met with a curt response when asking a simple question, which left him feeling disappointed.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.