Son of a Jeweler, Fremont, CA
Son of a Jeweler, located at 39172 Paseo Padre Parkway, Fremont, CA 94538, is a family-owned jewelry store in Alameda County dedicated to creating exquisite engagement rings and providing comprehensive jewelry services. The store has garnered a strong reputation for its personalization and customer service, with owner Tina Pencovic and her team, including staff members Kathy and Carrie, offering expertise in diamond selection and customization.
The shop operates with a focus on quality, boasting a skilled staff that values customer relationships, ensuring a no-pressure atmosphere. Services include engagement ring creation, custom jewelry design, resizing, repairs, and appraisals, making it a go-to destination for those looking for unique pieces crafted with care.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
With a total of 119 reviews, the overall atmosphere reflects a highly positive sentiment dominated by appreciation for the attentive service and high-quality craftsmanship witnessed at the store, although some have noted instances of service delays and minor misunderstandings.
Best Review:
A customer praised Kathy for her patience and guidance throughout the diamond selection process, highlighting how she helped refine their choices, ensuring a perfect fit for their budget while providing valuable insights, resulting in a truly personalized experience.
Worst Review:
One customer expressed frustration over a prolonged and complicated ring engraving process, feeling that the store did not meet their expectations and highlighted issues with communication and service quality during this experience.
Opening Hours:
| Day | Hours |
|-----------|----------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | Closed |
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
