H C Nelson & Co Jewelers, located at 40707 Grimmer Blvd, Fremont, CA 94538, is a family-owned jewelry store known for its custom engagement ring creation and quality jewelry repair services. The store specializes in designer and estate jewelry, along with providing in-house jewelry restoration and watch repair. Customers have praised the knowledgeable and friendly staff for their excellent customer service and the quality of craftsmanship. The store has garnered 23 reviews, indicating a mix of experiences.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

While many customers appreciate the unique jewelry selections and the personal attention received from the staff, some negative feedback highlights concerns about pricing and service in specific instances.

**Hours of Operation**:
- Wednesday: 11:00 AM - 5:00 PM
- Thursday: 11:00 AM - 5:00 PM
- Friday: 11:00 AM - 5:00 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: Closed

**Staff Members**:
- Monique (mentioned in reviews)

Best Review:
A customer named Sandra noted the trustworthiness and friendliness of the staff, especially when having her diamond rings resized. She felt reassured traveling a long distance to the store for quality service.

Worst Review:
Thomas expressed frustration after a poor experience regarding an expensive gold chain he brought in, feeling that the response to the damage was unacceptable while also being discontented with the offered payout for the chain.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.