Barnes Fine Jewelers Gilbert AZ
Barnes Fine Jewelers, located at 891 N Val Vista Dr Ste 103, Gilbert, AZ, offers exceptional services specializing in engagement ring creation and custom jewelry design. The business has been family-owned and operated since 1995, led by Paul Barnes and his knowledgeable staff, which includes GIA certified jewelers. They focus on creating unique, personalized engagement rings tailored to individual preferences, offering a range of options from diamond selection to custom designs. The jeweler is known for its attentive service and commitment to satisfaction, making the experience as enjoyable as the outcome.
In total, 184 reviews were reviewed, reflecting a strong customer response toward their engagement ring service as well as the overall quality of jewelry offerings. Customers frequently praise the craftsmanship and personalized assistance provided by the team, particularly highlighting the expertise of staff members like Ryan and Casey. However, some reviews indicate isolated experiences of miscommunication and dissatisfaction related to service speed and repair costs.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Best Review:
One customer emphasized the fantastic customer service and the seamless custom design process for engagement rings. They noted that the staff was incredibly accommodating in merging different design elements to create a unique piece that far exceeded their expectations, highlighting the jeweler's commitment to quality.
Worst Review:
A negative review mentioned a disappointing interaction where the customer felt dismissed due to their appearance and mentioned concerns about the staff's attitude. This experience left them feeling undervalued, contrasting sharply with the generally welcoming atmosphere reported by others.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
| Day | From | Until |
|------------|-----------|----------|
| Monday | Closed | |
| Tuesday | 9:30 AM | 5:30 PM |
| Wednesday | 9:30 AM | 5:30 PM |
| Thursday | 9:30 AM | 5:30 PM |
| Friday | 9:30 AM | 5:30 PM |
| Saturday | 9:30 AM | 5:00 PM |
| Sunday | Closed | |
Staff members mentioned include Paul Barnes, Ryan, and Casey.
