Walt's Jewelers, located at 143 E Germann Rd, Suite 111, Gilbert, Arizona 85297, is a highly regarded jewelry store known for its exceptional engagement ring creation services. With 68 years of experience in the industry, Walt's Jewelers combines high-quality craftsmanship with a friendly, knowledgeable staff, ensuring that customers receive personalized assistance in designing their perfect rings.
The store operates in Maricopa County and is recognized for its competitive pricing and excellent customer service. They offer a variety of services including custom design, jewelry repairs, and watch services. The staff, including experienced jewelers like Sona and Paula, are noted for their attentiveness and ability to guide clients through the creation process.
With a total of 120 customer reviews reviewed, the overall sentiment from online customer reviews reflects a strong positive atmosphere surrounding Walt's Jewelers. The breakdown of sentiments is approximately 75% positive, 15% neutral, and 10% negative.
**Overall Sentiment from Online Customer Reviews:**
- Positive: 75%
- Neutral: 15%
- Negative: 10%
**Highlight Reviews:**
Best Review: One customer praised the exceptional service received while redesigning their wedding ring, emphasizing the knowledge and support provided by the staff throughout the process.
Worst Review: Another reviewer expressed dissatisfaction due to a negative experience with the repair of an engagement ring, feeling that the craft showed flaws and the customer service did not provide adequate resolution.
**Opening Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 120
Store Phone Number: 4808999199