Becker's Diamonds & Fine Jewelry specializes in creating exquisite engagement rings and offering a variety of jewelry services. Located at 65 LaSalle Rd, West Hartford, CT, this establishment has garnered significant attention for its impressive selection and expert staff. Customers appreciate the wide range of engagement ring options, including custom design services, allowing for unique personal expressions. The knowledgeable staff, notably Margie and Tom, are frequently highlighted for their professionalism and dedication to customer satisfaction.
The store operates in Hartford County and is open Monday to Friday from 10 AM to 6 PM and Saturday from 10 AM to 5 PM, with Sunday closure. Becker's Diamonds prides itself on providing a welcoming atmosphere where couples can find the perfect engagement ring tailored to their desires.
Overall Sentiment from Online Customer Reviews:
The overall sentiment derived from customer reviews shows a balanced perspective. Approximately 64% of reviews reflect positive experiences, while 20% are neutral, and the remaining 16% indicate negative encounters with service or pricing.
Best Review:
A customer named Samantha praised Becker's for the excellent engagement ring resizing service, noting that the staff was very helpful and accommodating, resulting in a perfect fit for her wedding band.
Worst Review:
John expressed disappointment with Becker's when he felt the offer for his diamond ring was unreasonably low compared to other jewelers, reflecting dissatisfaction with the value assessment.
**Operating Hours:**
- Monday: 10 AM - 6 PM
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 74%
Total Customer Feedback Reviewed: 185