Lux Bond & Green Jewelers West Hartford CT
Lux Bond & Green, located at 46 Lasalle Rd, West Hartford, CT 06107, is a highly regarded jeweler specializing in the creation of exquisite engagement rings and providing exceptional customer service. With a rich history dating back to 1898, this family-owned business has earned a stellar reputation in the jewelry and watch industry.
Operating primarily in Hartford County, Lux Bond & Green is known for its knowledgeable and friendly staff, who are committed to ensuring a pleasant shopping experience for their clients. The team, including notable members like Annie and Bob, are recognized for their attentive customer service, guiding customers through the intricate process of selecting and designing engagement rings.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
With a total of 987 reviews, the general atmosphere surrounding Lux Bond & Green is one of appreciation for its extensive selection and high-quality service. Many customers commend the staff for their expertise and willingness to help, especially when it comes to the delicate task of creating engagement rings.
However, there have been some criticisms regarding the pricing on certain repairs and the occasional lapse in communication during busy periods, reflecting a mixed experience for some.
Best Review: A customer named Kevin highlighted the exceptional customer service provided by Mark, who made the process of purchasing an engagement ring easy and enjoyable, showcasing his knowledge without any pressure tactics.
Worst Review: Julia mentioned a disappointing experience regarding a lack of acknowledgment upon entering the store, indicating a need for improvement in customer reception during busy times.
Hours of Operation:
| Day | Hours |
|-------------|-------------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
Staff Members:
- Annie
- Bob
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
