Solid Gold Jewelers, located at 32 Kane St, West Hartford, CT 06119, offers an impressive array of services with a focus on engagement ring creation. With a dedicated staff, including notable customer favorites, the store is well-regarded for its friendly and accommodating service. The jeweler specializes in crafting unique engagement rings, with a reputation built on years of experience and a commitment to customer satisfaction. Customers can also find quality beauty products and jewelry repairs, making it a versatile destination for all jewelry needs.
Operating hours are as follows:
- Monday: 10:00 AM - 8:30 PM
- Tuesday: 10:00 AM - 8:30 PM
- Wednesday: 10:00 AM - 8:30 PM
- Thursday: 10:00 AM - 8:30 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM
Phone: 860-523-1401
Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 25%
Negative: 30%
Highlighted sentiments reveal a mixed atmosphere. Positive reviews often commend the friendly staff, while negative experiences highlight issues with professionalism and product quality.
Best Review:
Nadia noted the trustworthiness of the staff when they took the time to try to repair her clasp before recommending a replacement, showcasing their dedication to customer satisfaction and efficiency.
Worst Review:
Tara expressed frustration over the rude attitude from an older employee, citing unprofessionalism and claiming the jewelry frequently breaks, leading to a disappointing experience overall.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 57.5%
Total Customer Feedback Reviewed: 36