Ben Bridge Jeweler, located at 6600 Topanga Canyon Blvd, Suite 98A, Canoga Park, CA 91303, is a distinguished establishment renowned for its exquisite engagement ring creation services and a vast selection of fine jewelry. This fifth-generation family-run business has been serving customers with integrity and excellence for over 100 years, making it a reliable destination for those seeking to celebrate significant life moments.
Customers often laud the knowledgeable and responsive staff, such as Victor and Jacqueline, who provide personalized assistance throughout the engagement ring selection process. Their dedication to customer satisfaction is evident, as they take the time to source and create customized engagement rings, ensuring that each client finds the perfect piece. Many patrons appreciate the warm and welcoming atmosphere of the store, which contributes to a delightful shopping experience.
However, some reviews note occasional issues with communication, particularly regarding timing and order details, suggesting room for improvement in customer service consistency.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Highlight Reviews:
Best Review: Deborah highlighted the exceptional personalized service she received while creating a custom sapphire ring, commending the attentive communication and a positive experience throughout the process.
Worst Review: A customer named Deantha expressed frustration over miscommunication regarding ring resizing and noted pressure from staff when discussing wedding band options, indicating a less than satisfactory experience.
Address: 6600 Topanga Canyon Blvd, Suite 98A, Canoga Park, CA 91303
Phone: 818-346-2393
Operating Hours:
| Day | Hours |
|-----------|------------------|
| Monday | 10:00 AM - 7:00 PM |
| Tuesday | 10:00 AM - 7:00 PM |
| Wednesday | 10:00 AM - 7:00 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
Staff Members Mentioned: Victor, Jacqueline
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 266