Fast-Fix Jewelry and Watch Repairs in Thousand Oaks, CA, is a reputable jeweler specializing in engagement ring creation and various jewelry repair services. Located at 298 West Hillcrest Drive, within The Oaks Shopping Center, this store is well-known for its personalized service and craftsmanship. With a phone number of (805) 557-4994, customers are encouraged to call for appointments or inquiries about their jewelry needs.

The store offers a wide range of services, including custom engagement ring design, ring sizing, watch battery replacements, and various other jewelry repairs. Staff members, such as Jose and Javier, are frequently mentioned in reviews for their professionalism and dedication to providing quality service. Many customers express satisfaction with the timely and attentive care they receive, highlighting the welcoming environment of the store.

However, there are also criticisms regarding customer service, particularly concerning communication and wait times for repairs. Some reviewers have noted experiences of unresponsiveness and perceived high pricing for certain services compared to other local options. The balance of reviews suggests that experiences can vary greatly.

Overall Sentiment from Online Customer Reviews:
- Positive Sentiment: 65%
- Neutral Sentiment: 20%
- Negative Sentiment: 15%

Highlight Reviews:
Best Review: Christian noted that the staff demonstrated exceptional service, promptly repairing his sentimental bracelet at no charge, showcasing their commitment to customer care and satisfaction.
Worst Review: Katerin expressed disappointment over being charged a high fee for resizing her watch, feeling that the pricing was exorbitant and indicated exploitative practices.

Store Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 12:00 PM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: Closed

Staff Members:
- Jose
- Javier

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.