McClave Jewelers, located at 326 W Hillcrest Dr, Thousand Oaks, CA, stands out as a premier destination for creating personalized engagement rings in Ventura County. With a legacy of over 40 years in the business, this family-owned establishment is well-known for its handcrafted jewelry and friendly service.

Led by Charles McClave and his family, the team specializes in crafting custom engagement rings tailored to individual customer preferences. Many patrons share stories of their delightful experiences, noting that the staff—especially Brian and Ron—are both knowledgeable and approachable, making the design process engaging and relaxed. Customers appreciate the personalized attention and the genuine interest the team takes in their needs.

While the majority of feedback leans towards the positive, a small segment of reviews mentions occasional challenges regarding communication and service consistency. Nonetheless, the overall sentiment remains high, with about 80% of customers expressing satisfaction, while 10% report neutral experiences and another 10% note concerns.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.

Opening Hours:
- Monday to Friday: 10:00 AM – 9:00 PM
- Saturday: 10:00 AM – 9:00 PM
- Sunday: 11:00 AM – 7:00 PM

Best Review: Janna praised the exceptional customer service she received when designing her engagement ring, noting that the staff listened intently and helped her create a special piece that exceeded her expectations.

Worst Review: Jenny expressed disappointment with a staff member’s condescending attitude during her visit, feeling that her questions about valuing her jewelry were met with rudeness and dismissal.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.