Time Spot, located at 414 W Hillcrest Dr, Thousand Oaks, CA 91360, is a reputed jeweler specializing in a variety of watches and engagement rings. The store offers a wide range of personalized services, including expert advice on selecting the perfect engagement ring, as well as various watch repair and battery replacement services. The knowledgeable staff, including the owner Fred, are known for their friendliness and willingness to assist customers in finding a timepiece or creating the ideal ring to mark a special occasion.
Despite positive experiences reported by many customers, which highlight the excellent selection of timepieces and friendly service, there are notable negative reviews that mention poor customer service and high pricing on certain repairs.
Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 20%
Negative: 40%
Time Spot has a total of 125 reviews, reflecting a mixed reception overall.
Best Review:
A customer named Jonathan praised the outstanding selection of Seiko and Tissot watches and noted the excellent assistance provided by staff members while learning more about watches.
Worst Review:
Kathy expressed disappointment with the shop's service after purchasing a battery replacement. She reported that the replacement did not last long and the staff were dismissive when she sought a resolution.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Sunday: 11 AM - 6 PM
- Monday - Friday: 10 AM - 8 PM
- Saturday: 10 AM - 8 PM
**Staff Members Mentioned:**
- Fred (Owner)
Positivity Score: 50%
Total Customer Feedback Reviewed: 125
Store Phone Number: 8053748463