Kirk's Jewelry, located at 246 W 3rd St, Chico, California, has been a prominent jeweler in Butte County for over 40 years, specializing in custom engagement ring creation and a wide range of exquisite jewelry pieces. The store is known for its commitment to craftsmanship, offering tailored designs that reflect individual customer preferences. With a focus on ethical diamond sourcing and sustainable practices, Kirk's Jewelry stands out as a go-to for those looking to create unique engagement rings and wedding bands.

The friendly and knowledgeable staff, including notable team members like Chris and Sadie, are dedicated to providing excellent customer service. Reviews showcase an overall positive sentiment, with customers praising the personalized attention and quality of workmanship. However, some reviews mention challenges with customer service and pricing transparency, highlighting instances where the experience did not meet expectations.

Operating hours are as follows:

| Day | Hours |
|-----------|-------------------------|
| Monday | 10:00 AM - 5:30 PM |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 70%
Neutral sentiment: 20%
Negative sentiment: 10%

Highlight Reviews:

Best Review: A customer highlighted their wonderful experience with Kirk's Jewelry, commending the attentive and supportive staff, particularly Chris, for their outstanding service in the engagement ring selection process.

Worst Review: One customer expressed disappointment over their experience, citing rude behavior from a staff member and unprofessional treatment while seeking a jewelry repair, which left a negative impression.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff Mentioned:
- Chris
- Sadie