DeVons Jewelers, located at 1950 E 20th St, Chico, CA 95928, is a distinguished jeweler in Butte County known for its exquisite engagement ring creation and exceptional customer service. The store has garnered positive feedback for its friendly and knowledgeable staff, including individuals like Wade and Dante, who are recognized for their attentiveness and helpfulness in guiding customers through the jewelry selection process. The expert team is dedicated to ensuring each client finds the perfect piece, making the journey of selecting an engagement ring a memorable experience.
The store operates seven days a week and offers a range of services, including jewelry repair and custom pieces. Notably, DeVons is an official Rolex retailer and showcases a selection of fine jewelry that caters to various tastes and budgets.
Customer reviews show a mixture of sentiments, with positive feedback highlighting the quality of service and the beautiful jewelry, while some critical perspectives point to issues with product quality and communication.
Overall Sentiment from Online Customer Reviews:
- Positive: 76%
- Neutral: 14%
- Negative: 10%
**Highlight Reviews:**
**Best Review:** A customer praised DeVons for its amazing selection and helpful staff, noting that the experience of selecting an engagement ring was enjoyable and stress-free. They specifically mentioned Wade's assistance during the process.
**Worst Review:** Another review expressed dissatisfaction with the quality of a wedding band, citing multiple issues with losing diamonds and the team's handling of the situation, with concerns over communication from the staff.
**Operating Hours:**
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
Staff Members: Wade, Dante
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 83%
Total Customer Feedback Reviewed: 102
Store Phone Number: (530) 342-4493