Fred Meyer Jewelers, located at 1950 E 20th St Suite 243, Chico, CA 95928, offers a range of services specializing in engagement ring creation. The store has received a total of 10 reviews by customers, indicating a mix of experiences with its jewelry offerings and customer service. While some patrons praised the staff for their helpfulness, especially noting the effort put into finding the right engagement ring options, others expressed dissatisfaction regarding the quality of certain pieces and the pricing.
Positive feedback highlights that the jewelers are knowledgeable and dedicated to assisting customers in choosing the perfect engagement ring. They have been noted for their willingness to provide services like resizing and repairs at reasonable costs.
On the flip side, negative reviews mention issues such as poor quality diamonds and inadequate customer service experiences that left customers feeling frustrated. A common concern was the perception that certain jewelry items were overpriced compared to their value.
Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 30%
Negative: 20%
Best Review: A customer shared praise for the attentive and informative service received when selecting an engagement ring, remarking on the knowledgeable staff and the helpfulness shown during the process.
Worst Review: Another reviewer described a disappointing experience when attempting to resell a ring, finding the quality lacking and feeling misled about the diamond’s value.
Operating Hours:
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM
Staff noted in reviews:
- Elena for her exceptional service.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 65%
Total Customer Feedback Reviewed: 10
Store Phone Number: (916) 343-8673