Gabrielle Ferrar is a well-regarded jewelry store located at 214 Main St, Chico, CA 95928, specializing in engagement ring creation and offering a range of exquisite jewelry options. Owned and operated by the mother-daughter duo, Madeleine and Lisa Nolta, the store has been a staple in the community since 1989. They pride themselves on delivering high-quality craftsmanship and personalized customer service, ensuring that every client feels special during their jewelry shopping experience.
The store offers services including jewelry repair and a unique selection of engagement rings tailored to customer preferences. Reviews highlight the staff’s professionalism, with many customers appreciating the detailed guidance in choosing the perfect ring while feeling no pressure to purchase. Some mentions relate to ongoing and past closing sales, which could indicate potential transitions in the business.
Operating hours are as follows:
| Day | Hours |
|----------|--------------------|
| Monday | 10:00 AM - 5:30 PM |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday| 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 5:30 PM |
| Sunday | Closed |
Customer feedback reflects a generally positive atmosphere surrounding the store, with many reviewers praising the exceptional customer service and unique jewelry selection. However, a few reviews express disappointment regarding past closing sales that did not lead to a definitive closure.
Overall Sentiment from Online Customer Reviews:
Positive: 84%
Neutral: 10%
Negative: 6%
Best Review:
A customer described Gabrielle Ferrar as the top place for engagement rings in Chico, emphasizing the outstanding customer service they received during the ring selection process and noting the unique quality of the jewelry available.
Worst Review:
Another customer mentioned that despite finding the store's selection interesting, they were turned off by what they perceived as mediocre customer service during their visit.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 89%
Total Customer Feedback Reviewed: 19