Bentley's 1900 Jewelers, located at 2905 E Commercial Blvd, Fort Lauderdale, FL 33308, has been a cherished destination for exquisite jewelry and expert repairs since 1975. Serving the Broward County area, this family-owned store specializes in custom engagement rings and offers a diverse selection of fine jewelry, timepieces, and appraisal services.
Hugo R. Villalta, the owner, is known for his dedication to customer satisfaction and craftsmanship. Many customers praise the welcoming atmosphere and personalized service provided by Hugo and his team. The shop's knowledgeable staff often take the time to understand each client's unique vision, especially when it comes to creating that perfect engagement ring. However, there have been some complaints regarding service delays and customer concerns that weren’t promptly addressed.
Customer Sentiment: Approximately 70% of customers express high satisfaction with their experiences, while about 20% have voiced neutral opinions, and 10% reported issues.
Opening Hours:
Monday: Closed
Tuesday: 10:00 AM – 5:30 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:30 PM
Friday: 10:00 AM – 5:30 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Best Review: Joe appreciated Hugo's quick and fair repair of his chain, noting the excellent craftsmanship and the unique selection of fine jewelry.
Worst Review: Rhonda described her experience as negative, accusing Hugo of being dishonest and unprofessional, which reflects some customer frustrations.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 20
Store Phone Number: 9545611769