Josef & Joseph, located at 4367 North Federal Highway, Fort Lauderdale, FL 33308, is an esteemed jeweler specializing in the creation of engagement rings and other fine jewelry. The store, renowned for its extensive collection of jewelry, watches, and antique clocks, is family-owned and operated by Josef Hirzinger and his son Joseph Gabriel. The business prides itself on building strong relationships with customers and delivering high-quality service.
The shop offers a wide range of services, including custom jewelry design, watch and clock repair, battery replacement, and gold and silver plating. Customers appreciate the full in-house service provided and the ability to witness the craftsmanship during the creation process. Reviews reflect the welcoming atmosphere created by the knowledgeable staff, who are dedicated to providing personalized service, making it a go-to destination for those looking to design a special engagement ring.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
The vast majority of reviews praise Josef & Joseph for their friendly service, extensive knowledge, and beautiful store layout, which includes a coffee bar and a museum-like display of vintage clocks and Elvis memorabilia. However, a few customers have expressed dissatisfaction with pricing or specific service experiences.
Best Review:
Deb R. highlights the honesty and professionalism of the staff at Josef & Joseph, emphasizing their expertise and reasonable pricing for jewelry repairs and appraisals.
Worst Review:
Bree M. reported having a negative experience when her Tag watch was deemed "unrepairable," which contradicted her subsequent positive experience with another jeweler.
Hours:
- Monday to Friday: 9:00 AM - 5:30 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff Members:
Josef Hirzinger, Joseph Gabriel
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 171
Store Phone Number: 9545220201