Wilson Jewelry Repair Shop, located at 3200 N Federal Hwy Suite K#1, Fort Lauderdale, FL 33306, operates in Broward County. With a focus on engagement ring creation and a variety of jewelry repair services, they have garnered a reputation for quality craftsmanship and attentive service. Customers have reported that the knowledgeable and friendly staff, often engaging with clients directly, ensures a personalized experience, especially when it comes to designing unique engagement rings.

A total of 162 reviews were analyzed to gather insights on the store’s performance, with many customers appreciating the prompt service and the high quality of repairs. Positive feedback highlights the family-run atmosphere of the shop, emphasizing that the staff demonstrates a deep understanding of jewelry and provides honest recommendations. Some reviews mentioned that the services, including custom jewelry creation and watch repairs, are offered at reasonable prices and with quick turnarounds.

However, negative reviews noted instances of poor customer service experiences, suggesting occasional rudeness or issues with communication from certain staff members. These insights reflect a mixed sentiment among customers.

Overall Sentiment from Online Customer Reviews:
- Positive: 68%
- Neutral: 18%
- Negative: 14%

Best Review: Erik praised the exceptional skill and craftsmanship displayed by the staff over the years, noting their honesty and attention to detail in every repair and custom design.

Worst Review: Stephen experienced a disappointing service where he felt treated with rudeness and reported dissatisfaction with their handling of his watch repair, expressing a desire to avoid future business with them.

**Opening Hours:**
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:15 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 7:00 PM
- Sunday: 11:00 AM - 6:00 PM

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.