Carroll's Jewelers, located at 915 E Las Olas Blvd, Fort Lauderdale, FL 33301, is a revered family-owned and operated jewelry store that has been serving the community for several generations. With a strong focus on creating custom engagement rings, Carroll's provides a unique combination of exquisite craftsmanship and personalized service. The experienced staff, including John Moorman and Emily, is well-regarded for their extensive knowledge, warm customer relations, and commitment to making each client's vision for their perfect engagement ring a reality.
The store offers a range of services, including custom ring design, jewelry repair, watch repair, and appraisal services. They are known for their extensive selection of jewelry and also buy estate pieces, providing customers with standout options in both new and pre-owned categories.
Overall sentiment from online customer reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Carroll's Jewelers has received a total of 174 reviews where customers praised the admirable selection and exceptional customer service offered, particularly highlighting the helpfulness and friendliness of their staff. However, a few reviews pointed out issues related to customer experiences with pricing negotiations and service delays.
Best Review: Ariel commended Carroll's Jewelers for their outstanding customer service and the impressive variety of unique and custom jewelry pieces available, stating that the staff creates a welcoming and supportive shopping atmosphere.
Worst Review: A customer named Olivia expressed dissatisfaction over a series of negative experiences regarding miscommunications and customer service issues, specifically mentioning a lack of honesty concerning the engagement ring she purchased.
Operating Hours:
- Monday: 11:00 AM - 6:00 PM
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Sunday: 12:00 PM - 4:00 PM
Staff Members:
- John Moorman
- Emily
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
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