Betz Jewelers is a highly regarded jewelry store located at 601 E Broadway, Suite 303, Columbia, MO 65201. Known for their expertise in engagement ring creation, they offer a personalized and welcoming experience for customers seeking to commemorate life’s special moments. The store specializes in custom engagement rings, providing a range of services including jewelry repair, resizing, and appraisals, making it a one-stop destination for all jewelry needs in Boone County.

Customers have praised the knowledgeable and friendly staff, including Robert and Rachel, for their exceptional customer service and dedication to helping clients find the perfect piece. Positive reviews often highlight the store's high-quality craftsmanship and the joy experienced when wearing rings created by Betz. Many mention that the staff's attentiveness and willingness to answer questions greatly enhance the purchasing experience.

However, some negative feedback has been noted regarding the occasional dissatisfaction with repairs or custom work, where the results did not meet customer expectations. Despite these instances, the overall sentiment remains overwhelmingly positive.

Overall Sentiment from Online Customer Reviews:
- Positive: 92%
- Neutral: 5%
- Negative: 3%

Highlight Reviews:
Best Review: A customer expressed their gratitude for the exceptional service received when custom-designing their engagement ring at Betz. The staff were attentive and knowledgeable, making the experience seamless and enjoyable. The final product was described as stunning, leaving a lasting impression.

Worst Review: One reviewer shared disappointment over the outcome of a jewelry repair, noting that the work did not meet their expectations, leading to frustration with the service provided.

Store Hours:
| Day | Hours |
|-----------|------------------|
| Tuesday | 9 AM - 5 PM |
| Wednesday | 9 AM - 5 PM |
| Thursday | 9 AM - 5 PM |
| Friday | 9 AM - 5 PM |
| Saturday | 9 AM - 12 PM |
| Sunday | Closed |
| Monday | Closed |

Staff Mentioned: Robert, Rachel

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.