Helzberg Diamonds, located at 2300 Bernadette Dr, Space 506, Columbia, MO 65203, is a prominent jewelry store known for its extensive range of diamond jewelry and wedding accessories. The store specializes in creating stunning engagement rings, offering personalized services to help customers choose or design their perfect piece. With a focus on customer service, some staff members, including noted associates like David, have been praised for their attentive service and knowledge in guiding customers through their selections.

However, the store has received mixed reviews from customers. While many highlight positive experiences regarding the quality of jewelry and the helpfulness of some staff, others have voiced concerns over long wait times and inconsistent service. Some reviews indicate that customers experienced difficulties with customer support and the efficiency of exchanges, which has contributed to a somewhat negative atmosphere for certain visitors.

Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 30%
Negative: 30%

Opening Hours:
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM

Staff Members:
- David (noted associate)

Best Review: Rachel Foley highlighted great service and beautiful jewelry, recommending the store for anyone seeking diamond offerings.

Worst Review: Sue Burroughs reported long wait times and insufficient staffing during a visit, which led to dissatisfaction and lost sales opportunities.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.