Kay Jewelers in Columbia, MO, located at 2300 Bernadette Dr., Spc. 340, offers a variety of services specializing in engagement ring creation and jewelry maintenance. The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM. Customers can expect professional jewelry consultations, custom and special orders, diamond upgrades, and repairs. The store has garnered mixed reviews, with some praising the friendly, helpful staff, particularly those like Alexander and Michelle, while others have expressed disappointment in customer service experiences.

Overall Sentiment from Online Customer Reviews:
Positive: 65%, Neutral: 20%, Negative: 15%

Highlight Reviews:
Best Review: A customer praised Alexander for his attentive and knowledgeable service, noting that he made their experience stress-free while helping them find the perfect engagement ring.
Worst Review: Another reviewer expressed frustration with the store manager's rudeness and unhelpfulness regarding a ring repair, highlighting a lack of professional conduct and customer care.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Day | Hours |
|-----------|--------------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |

Staff Members: Alexander, Michelle