Buchroeders Jewelers located at 1021 E Broadway, Columbia, MO, is a well-regarded establishment in Boone County, with a focus on crafting stunning engagement rings and offering exceptional customer service. With a total of 1,361 reviews, the jeweler stands out for its friendly atmosphere and knowledgeable staff, particularly Seth Lindenbusch and Adam Bostick, who facilitate the custom design process.
The shop provides complimentary refreshments, making the ring shopping experience both enjoyable and relaxed. Clients appreciate the personalized attention they receive, especially when it comes to creating custom pieces tailored to individual desires. The team is commended for their expertise in diamond selection, ensuring clients feel informed throughout the buying process.
However, some feedback highlights occasional service inconsistencies and less-than-ideal customer interactions. Yet, these negative experiences appear to be outnumbered by overwhelmingly positive sentiments about the quality of service and products offered.
Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%
Best Review: Melanie praised the attentive service provided by Alanna, highlighting her ability to help navigate through the selection process to find the perfect ring.
Worst Review: Eva expressed dissatisfaction due to being ignored during visits and noted a lack of friendly engagement, which impacted her shopping experience negatively.
| Operating Hours |
|----------------------|
| Mon: 10:00 AM - 5:30 PM |
| Tue: 10:00 AM - 5:30 PM |
| Wed: 10:00 AM - 5:30 PM |
| Thu: 10:00 AM - 7:00 PM |
| Fri: 10:00 AM - 5:30 PM |
| Sat: 10:00 AM - 5:30 PM |
| Sun: Closed |
Staff Members: Seth Lindenbusch, Adam Bostick
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 1383
Store Phone Number: 5734431457