Bien Jewelry Studio, Arlington Heights, IL

Bien Jewelry Studio located at 4242 N Arlington Heights Rd, Arlington Heights, IL 60004, offers exceptional services focused on engagement ring creation and jewelry design. The studio is recognized for its skilled craftsmanship, led by owner Ken, who is noted for his professionalism and attention to detail. With a reputation for providing personalized service, customers appreciate the collaborative process of designing custom pieces, ensuring that every engagement ring meets their unique expectations. The store operates in Cook County, providing a range of jewelry services, including repairs and custom designs.

Overall Sentiment from Online Customer Reviews: Positive sentiment is prominent, with approximately 90% of reviews reflecting satisfaction with services, while around 10% express frustrations regarding inconsistent opening hours.

**Customer Reviews Overview**: A total of 23 reviews were analyzed. Positive experiences highlighted exceptional customer service, quality craftsmanship, and timely repairs, while negative feedback typically centered on issues with store hours and availability.

**Best Review:** Tim commended the studio for its outstanding customer service, noting how quickly they repaired and cleaned his wife's ring, exceeding his expectations.

**Worst Review:** Alex expressed frustration, criticizing the store for frequently not adhering to posted opening hours.

**Operating Hours:**
- Monday: 11 AM – 6 PM
- Tuesday: 10 AM – 6 PM
- Wednesday: 10 AM – 6 PM
- Thursday: 10 AM – 7 PM
- Friday: 10 AM – 6 PM
- Saturday: 10 AM – 6 PM
- Sunday: Closed

Staff Members: Ken (owner)

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*