New Design Jewelers in Arlington Heights, IL, is renowned for its exceptional craftsmanship in engagement ring creation. Located at 110 N Evergreen Ave, the store offers a personalized and attentive service that helps customers design unique, durable, and beautiful pieces of jewelry. The owner, Ray, is frequently highlighted in reviews for his honesty and dedication to customer satisfaction, ensuring that each ring reflects the couples’ vision.

With a total of 52 reviews analyzed, customer sentiments lean positively towards the quality of service and craftsmanship provided. However, there are a few critiques regarding customer service and experience.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

The majority of customers laud Ray’s ability to create custom engagement rings, stating he pays attention to detail and works closely with clients to deliver exactly what they envision. At the same time, some reviews express dissatisfaction with various aspects of service, indicating that there could be areas for improvement.

Best Review: Gretchen commended Ray for his honest approach and ability to deliver beautifully designed jewelry, emphasizing that he provides quality service while being fairly priced.

Worst Review: Julia criticized the customer service received during her interaction, labeling it as the worst experience she had with a jeweler.

Operating Hours:
- Monday: Closed
- Tuesday: 8 am - 5 pm
- Wednesday: 8 am - 5 pm
- Thursday: 8 am - 7 pm
- Friday: 8 am - 5 pm
- Saturday: 8 am - 4 pm
- Sunday: Closed

Staff Member:
- Ray

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.