Mitchell's Jewelers, located at 10 N Dunton Ave, Arlington Heights, IL, serves the jewelry needs of customers in Cook County. The store is known for its engagement ring creation services, offering a personalized experience with custom designs and exceptional craftsmanship. Jim Mitchell, the owner, is frequently praised for his attention to detail, customer service, and ability to bring clients' visions to life. The store has maintained a long-standing reputation as a family-owned business with over 80 years of experience in fine jewelry.
The jewelers provide various services, including jewelry repairs, custom design, watch repairs, and appraisals. Customers commend the warm and welcoming atmosphere created by the knowledgeable staff, who take the time to ensure that every piece is crafted to perfection.
Customer reviews reveal a mixed sentiment, with a total of 63 reviews analyzed.
{{{Overall Sentiment from Online Customer Reviews:}}}
- Positive: 85%
- Neutral: 10%
- Negative: 5%
{{{Best Review:}}} A customer highlights the exceptional support received during the process of designing an engagement ring, emphasizing the careful attention to detail and the high-quality craftsmanship that exceeded their expectations.
{{{Worst Review:}}} One customer expressed dissatisfaction with a repair experience, noting that their ring's integrity was compromised during the repair process, leading them to seek help elsewhere.
**Opening Hours:**
| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 5:30 PM |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | Closed |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 9:30 AM - 4:00 PM |
| Sunday | Closed |
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.