Keswick Jewelers, Custom Engagement Rings in Arlington Heights , IL

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90% Score | Keswick Jewelers, Arlington Heights, IL

Keswick Jewelers, located at 69 S Evergreen Ave, Arlington Heights, IL 60005, specializes in crafting exquisite engagement rings and providing personalized jewelry services. Led by master jeweler Mariusz Bialas and his dedicated team, the store has garnered a reputation for its exceptional quality, creativity, and outstanding customer service. They offer a variety of services including custom engagement ring design, jewelry repairs, and a selection of fine designer brands. The welcoming atmosphere allows customers to collaborate closely with the staff, making the experience enjoyable and memorable.

With a total of 234 reviews examined, the overall sentiment reflects a positive response from customers who appreciated the artistry and attentiveness shown by the staff.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Positive reviews frequently highlight the staff’s professionalism, the quality of custom work, and the strenuous effort taken to meet customer needs. However, negative feedback has surfaced regarding isolated experiences of service inconsistency.

Best Review:
Kathy praised Keswick Jewelers for its exemplary customer service during the purchase of her engagement ring, noting the attentive staff and the impressive quality and price of the diamond, resulting in a wonderful experience.

Worst Review:
Daniel recounted a disappointing experience after purchasing a Rolex from the store, which he discovered to be fake. He expressed dissatisfaction with the lack of acknowledgment from the staff regarding the incident.

Operating Hours:
- Monday: 11:00 AM - 6:00 PM
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

Staff members mentioned include Mariusz Bialas and his daughter Caroline.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 90%
Total Customer Feedback Reviewed: 234

Store Phone Number: 8473949365

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90%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Keswick Jewelers

One of the best locations to propose in Illinois is the Botanical Gardens in Chicago. The setting of the gardens is perfect for a romantic and timeless proposal and great when you don't know what to do when you want to propose. No matter what time of year, the Gardens offer some of the best natural settings around.

Because of the harsh weather in Illinois, particularly in winter, spring is the best time of year to buy an engagement ring and propose. Spring marks off the beginning of the wedding season, which can be helpful if you're looking for discounted engagement rings as well.

On average, it takes about 2-3 weeks to help you create an engagement ring. Our talented jewelry artisans skillfully unite the best of old-world craftsmanship with state-of-the-art Computer Aided Drafting (CAD) techniques. We can also recreate a piece from a drawing or picture you have of your dream engagement ring, making it uniquely yours.

We don't have one specific engagement story that pops into mind, but we have many stories that have touched us. We had a couple who was together for many years and finally got engaged with their entire family present in our area, and also others who spent a lot of time planning romantic and interesting proposals. They are all special to us.

Over the past couple of seasons, the most popular engagement rings in our jewelry store in Arlington Heights has been both the dainty white gold oval and the round diamond. Both styles are gorgeous diamond engagement rings, which can be customized to the bride's particular style and color preference.

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Start Creating Your Ring

Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.